ASDAN Online Catalogue
If you want to purchase materials online, you will need to log in using your email address and password for the secure area. If you are not yet registered with ASDAN, please download the Publications Order Form.
How to place an order with ASDAN
Order Online: Browse the online catalogue, adding products to your cart before checking out. Once you have placed your order, you will receive confirmation via email and will be invoiced when your products are shipped. To use the online ordering system you will need a secure area password (click here if you're not already registered) and a purchase order number from your Bursar or Finance Department. Centres in Australia: Please download this price list for a conversion chart showing ASDAN products priced in Australian dollars for use when ordering online.
Order Offline: Click here to download the publications order form. You can print out this form and fax your order to ASDAN - we are unable to accept telephone orders. You will receive an invoice when your products are shipped, and all orders must be accompanied by an official purchase order number or a cheque for the full amount, including postage and packing. Charges for p&p are levied according to the value of the order; the full list of charges is on the order form.
If you are planning to place an order when holidays are imminent, please let us know when you are open and able to receive a delivery. ASDAN incurs a minimum £10 non-delivery penalty if our carrier is unable to deliver your goods because your centre is closed, and we may have to pass this charge on to you.
If you are sending a purchase order number separately from your order for confirmation purposes, or if you are posting an order after faxing it, please ensure that it is clearly marked "confirmation only" as ASDAN cannot accept responsibility for accidental duplicate orders.
ASDAN Returns Policy: ASDAN has a 60-day returns guarantee. If any of our products fall below the high standards you expect, or you have incorrectly ordered any items you can return your purchase to us in its original condition within 60 days of the date of the invoice, with any seals or shrinkwrapping intact, clothing must have the labels attached and we will issue a full refund of the price you paid for the item.
Items that are sealed are non-refundable once opened. If the item a faulty a replacement will be sent.
Please note that we reserve the right to refuse items that have been returned to us after 60
days unless they are faulty.
All credit notes will not include post and packing unless the item is faulty.
If we send you an item you did not order, please contact our Publications department immediately, who will organise for the correct item to be sent to you and the incorrect item to be collected from you.
If you take delivery of an item that has been damaged in transit, please contact the
publications department immediately to arrange an exchange.
To ensure the safe return of your item and the correct allocation of the item to your order, please phone our publications department who will issue you with a returns number which will allow us to process your return and your credit speedily. All goods must be securely boxed or wrapped and should reach us in perfect condition. We advise that you return all goods via a courier or recorded delivery and obtain proof of delivery, as ASDAN cannot accept responsibility for goods that cannot be traced.