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Volunteering success at Imperial War Museum North


Volunteering for Wellbeing is a social learning programme delivered at museumsacross Greater Manchester to support participants into volunteering and away from social and economic isolation. The Lottery-funded project aims to recruit and train 225 local people to volunteer in heritage venues over a three-year period.

The Imperial War Museum North has developed a bespoke training course, accredited using ASDAN’s Volunteering Short Course. The course is run over 10 sessions and develops heritage knowledge, customer service skills, communication and interpersonal skills, as well as acknowledging the time volunteers give to volunteering whilst on placement at the museum. On completion of the course, participants gain accreditation for 60 hours of volunteer service.

The museum recently awarded certificates to the first round of volunteers to successfully complete the Volunteering Short Course. Feedback was extremely positive, highlighting the impact volunteering can have on confidence and employability:

“I think this course is very important for people who have lost their confidence or who don’t have any confidence. It gives you a sense of being able to talk to people, being able to go out into the world, being able to be a valued member of humanity.”

“There is no way I would have been able to afford an experience like this and I would pay good money for a course like this; there is so much that goes into it… because it moves you along in terms of finding work, I feel like that I’m closer to getting into work now than I was a year ago.”

Further information about this programme is available at